NYCE Hotel Hamburg City

the location is convenient for travelers—it’s close to the train station, and the city center and main attractions are within walking distance.

All the staff I spoke with were super friendly and helpful. The location is convenient as it's close to the Hamburg HBF. But I wouldn't walk around the place after the nightfall. There weren't a lot of people on the street and if there were, they weren't the kind of people you'd want to run into at night... Breakfast was great, and the room was clean. One of the staff even cleaned the room upon my request in the morning which really helped with my schedule for the day.

There was a friendly welcome at the entrance, and our check-in process was completed without any problems. It's a real monster of a location, as it's a 2-minute walk from a central station, there are many cafes, bars and restaurants nearby, and there's also a market open until late at night, 5 minutes away. Our room - contrary to the comments we read - was larger than we expected, including the bathroom! Its heating was quite sufficient even on the snowy days of January. Having a 24/7 reception is also an advantage, they helped us with every request. Although the area around the hotel looked a bit eerie, no problems were experienced. There are places on the bed where the springs loosen over time, but I won't deduct points for that. If I come to Hamburg again, it will definitely be the facility I choose!

at the reception some young but extremely friendly, kind and prepared guys (a real excellence!!) location: just outside the central station, no more than 100/150 meters

The Hotel was located less than a 5 minute walk from Hamburg main station.. The staff were very helpful and friendly. The hotel and room was kept very clean.i will be back